A forward-thinking Project & Product Manager with 10+ years of experience optimizing processes and advocating for customers’ app & feature requirements at financial services companies, banks, publishers, and top consulting firms. Highly adept at cultivating partnerships, bridging knowledge gaps between technical & non-technical stakeholders, and identifying & resolving pain points. Mobilizes engineers, IT experts, marketers, financial services professionals, executives, and other diverse stakeholders to structure strategic priorities, set & execute objectives, deliver impact, and confront challenges from multiple perspectives. Seeking the next professional challenge as a Tech Writing & Documentation Senior Director who promotes SOPs for a financial institution’s enterprise platforms, developers, and users by leading experts and editorial staff to adopt best practices and benchmarks.