I use numbers, words, and willpower to solve problems.

JASON MILLER

Product Manager, Agile Expert, and Technical Writer

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Flexible Product Manager, Project Manager, Technical Writer, and Agile expert with experience in the financial, marketing, online media, data management, engineering, industrial products, science, networking, consulting, and software development industries. Masters of Science in Mechanical Engineering and Management. Top-level certifications include PMI Agile Certified Practitioner (PMI-ACP), Scrum Foundations Educator (SFE), Certified Scrum Professional – ScrumMaster (CSP-SM), Certified Scrum Professional – Product Owner (CSP-PO), SAFe 6 Release Train Engineer (RTE), and Professional Agile Coach (ICP-ACC).

• Accomplished project manager with a particular aptitude for multi-team, interdepartmental initiatives

• Proficient in quantitative and qualitative analysis, quality control, and customer relations

• Talented writer with strong content creation and management skills

• Author of internal training materials, buyer guides, knowledge resources, and research papers

Certifications


PMI Agile Certified Practitioner (PMI-ACP)

Scrum Foundations Educator (SFE)

Certified Scrum Professional – ScrumMaster (CSP-SM)

Certified Scrum Professional – Product Owner (CSP-PO)

SAFe 6 Release Train Engineer (RTE)

SAFe 6 Agilist (SA)

Professional Agile Coach (ICP-ACC)

Agile Team Facilitator (ICP-ATF)

Advanced Certified ScrumMaster (A-CSM)

Advanced Certified Scrum Product Owner (A-CSPO)

Certified ScrumMaster (CSM)

Certified Scrum Product Owner (CSPO)

Experience

Lead Product Manager, Project Manager, and Scrum Master for multiple development teams

2020

Technical Writer

Millennium Management LLC

Technical writer administering high-visibility wiki spaces

2019 - 2020

Senior Marketing Operations Analyst

Bankers Healthcare Group LLC

Business Analyst, Product Owner, Project Manager, Scrum Master, and Technical Writer

2016 - 2019

Assistant Vice President, Technical Writing

State Street Corporation

Wiki administrator and internal and external documentation specialist for the truView FE team

2015 - 2016

IT Technical Writer

Morgan Stanley

Documentation workflow specialist, wiki administrator, and SharePoint manager for IT Security

2013 - 2015

Co-Founder & Editor-in-Chief

East Village Vibe

Editor-in-Chief, primary writer, financial manager, recruiter, and public relations spokesperson

Lead QA analyst for the Taxonomy department and chief specialist directing RFQ sourcing

2010

Quality Assurance Clerk

United State Census Bureau

Investigated discrepancies in field enumeration reports, ensuring proper data collection procedures

Engineer designing, testing, and QCing classified and unclassified aeronautical components

2008 - 2009

Graduate Research Assistant

University of Rochester Department of Mechanical Engineering

Research analyst designing, performing, analyzing, and presenting experiments and resultant data

2008

Mechanical Engineering Intern

Picatinny Arsenal

Assisted with the design and analysis of unclassified indirect-fire munitions

2007

Global Sourcing Intern

David Yurman

Assisted and advised the Global Sourcing department on statistical and data handling methods

Education

2014 - 2015

M.S., Management

Simon Business School

2008 - 2009

M.S., Mechanical Engineering

University of Rochester

2004 - 2008

B.S., Mechanical Engineering

University of Rochester

2000 - 2004

Bronx Science Diploma

The Bronx High School of Science

Business Function Skills

Advanced Certified Scrum Master, Agile Coaching
Scaled Agile (SAFe) Implementation
Process Management, Process Improvement
Agile Project Management, Scrum Project Management
Business Analysis, Product Owner
Technical Writing, Technical Documentation

Selected Technology Skills

Atlassian Confluence, Atlassian Jira
Markup Langauges: HTML, LaTeX, Markdown, XML
Microsoft Excel
Microsoft Office: OneNote, Outlook, PowerPoint, Word
Microsoft SharePoint
GitHub
Microsoft Visio, Lucidchart, and similar applications
WordPress CMS

Selected Community Leadership

Technology Manager, 2013 – 2016

  • Added and administered 4 digital presences, including group website and Facebook page
  • Contributed to 5 rounds of recruitment messaging, growing group by 6 new members

Vice President, 2012 – 2014

  • Expanded events calendar, increasing community engagement for over 50 members
  • Maximized performance of teams, winning more than 15 tournaments

Business Manager, 2005 – 2008

  • Contributed 55-page manual instructing successors on job function and best practices
  • Sold a recurring $2,000 annual sponsorship deal to the Dean of Admissions
  • Delivered a $12,000 studio album, serving as project manager and producer

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