I turn technical complexity into plans people follow.

Jason Miller, PMP

Program Management & PMO | AI-Enabled Delivery & Governance

View and Download Jason's Résumé

I’m a process-focused program manager, because well-formed processes minimize friction for teams to deliver and leaders to decide. Most of my career has been building intake, estimation, planning, and reporting processes, and getting people to adopt them.

I trained as a mechanical engineer, worked in technical writing at Morgan Stanley and State Street, and later moved from delivery management into enterprise program leadership at Booz Allen Hamilton. I can take an engineering constraint to a sales team, or a business priority to an engineering team, and get both sides to buy in.

  • At Booz Allen, I launched a SaaS developer portal to 650 users in week 1 and 3,500 of a 5,000-user target in year 1. I also co-organized an internal hackathon that proved the portal: all 15 teams built working applications in under 12 hours. It was the best team I’ve been part of.
  • I built a supportive PMO for 4 product-innovation programs at Booz Allen. Automating 4 workflows and standardizing 30+ templates lifted sprint velocity 20% across 7 teams.
  • As Deputy Program Manager, I co-directed 11 project managers on an $18 million, 160-person Scaled Agile program, with 100% on-time quarterly delivery.
  • At State Street, I introduced a documentation system for 115 financial instrument models that reached 90% usage within 6 months; translating 15 financial engineers’ work into plain language for 60 non-technical salespeople cut internal consultations 30%.
  • At Anatta, I built the company’s first intake and estimation standards, which leadership adopted as company policy.

I’m a servant leader at heart. Some of my proudest moments were seeing people I’d developed earn accolades; in 7 years of direct people management, 3 of the 8 reports I led at Booz Allen earned multiple promotions and became my peers.

I think of AI as a delivery acceleration tool that needs tight constraints and human approval gates. It can save a lot of time, but it’s prone to grievous errors, so it has to be supervised until it’s accurate, not just fast. At Booz Allen, I contributed to generative AI governance for a 160-person program, including coding guardrails, responsible-use policies, and risk controls. At Anatta, I built sandboxed AI agents that generated daily client stakeholder summaries and drafted biweekly executive steering-deck updates, saving 2+ hours a week per project and 6+ hours per refresh. I reviewed every output before anyone else saw it.

Whether it’s a PMO, a developer portal, or an AI agent, I measure twice and cut once to build better ways of working that people will actually use.

Experience

2026 – Present

Project Manager

Anatta Design

Managing delivery, capacity forecasting, utilization, and client, vendor, and stakeholder relationships for eCommerce consulting & SaaS implementation engagements that generated $312K in revenue in 6 months. Drove Shinesty's 5-month replatform to Shopify to an on-schedule launch, keeping all 7 discount and shipping behaviors live through Shopify's June 30 Scripts shutdown.

2024 – 2026

Deputy Program Manager

Booz Allen Hamilton

Co-directed a team of 11 Project Managers and their workstreams, achieving 100% on-time completion of quarterly commitments through staffing and capacity planning, risk-aware budgeting, scope management, and work planning.

2021 – 2025

Proposal Manager (Collateral Duty)

Booz Allen Hamilton

Authored and edited 6 RFP responses and 3 wins for U.S. government contracts, including 11% of a $2.4 billion overall win.

2023 – 2024

Program Management Office Lead

Booz Allen Hamilton

Built and scaled a supportive PMO for 4 IR&D product innovation programs, instilling standards and mindsets.

2020 – 2023

Lead Project Manager & Product Manager

Booz Allen Hamilton

Launched a Backstage-based SaaS developer portal to 650 unique users in week 1 and 3,500 of 5,000 target users in year 1.

2019 – 2020

Senior Operations Analyst

BHG Financial

Headed process improvements, change management, and strategic analysis for a finance firm's marketing engagements.

2016 – 2019

Technical Writing Manager

State Street Corporation

Initiated a new documentation system for 115 financial instrument models, achieving 90% usage within 6 months.

2015 – 2016

Senior Technical Writer

Morgan Stanley

Decreased process error rate by 15% by advancing process and documentation workflows impacting 80+ engineers.

Education

M.S., Management

University of Rochester, Simon Business School

M.S., Mechanical Engineering

University of Rochester

B.S., Mechanical Engineering, Minor in English

University of Rochester

Certifications


Project Management Professional (PMP)

PMI Agile Certified Practitioner (PMI-ACP)

SAFe 6 Release Train Engineer (RTE)

Certified Scrum Professional – Product Owner (CSP-PO)

Certified Scrum Professional – Scrum Master (CSP-SM)

Additional accreditations: ICP-ACC (ICAgile Certified Professional – Agile Coaching) · ICP-ATF (ICAgile Certified Professional – Agile Team Facilitation) · BAH-AISP (Booz Allen Artificial Intelligence Specialist Practitioner) · BAH-CCE (Booz Allen Cloud Computing Essentials) · BAH-EPL (Booz Allen Effective People Leadership)

Leadership & Strategy Skills

Product, Project, & Program Management
Strategic Planning & Roadmapping
Stakeholder Management & Executive Reporting
Team Leadership / Facilitation / Mentorship & Coaching
Talent Development & People Management
Enablement & Training Programs
Partner & Vendor Management
Negotiation & Conflict Resolution

Product & Program Management Skills

PMO Establishment, Operating Models & Governance
Resource Intake & Request Management
Work Estimation & Scoping Standards
Capacity Planning, Utilization & Resource Forecasting
Product Strategy & Go-to-Market
Program Financial Stewardship & Budgeting
Proposal Development & Technical Writing
Client Service & Escalation Management
Cross-Functional Team Leadership
Cross-Functional Collaboration

Governance & Compliance Skills

Regulatory Compliance (Federal, Financial)
Risk Management & Controls
Change Management & Adoption
AI Governance & Responsible-Use Policy

Agile & Delivery Skills

Scaled Agile (SAFe), Scrum, Hybrid, & Waterfall Practices
Release Train / Program Increment Planning
Workflow Optimization & Process Improvement
Backlog Prioritization & Sprint Planning

Technical & Data Skills

Data-Driven Decision Making / KPIs & OKRs
SaaS Implementations, SDLC & Product Lifecycle Management
SQL / JQL / Reporting / Dashboarding
Basic Cloud & DevOps Literacy

Tools & Platforms

Atlassian Jira / Jira Service Management
Atlassian Confluence
Smartsheet
Microsoft 365 (Excel, PowerPoint, Project, SharePoint)
Generative AI & LLMs (Anthropic Claude skills & agents, Copilot, ChatGPT)
Mural / Lucidchart / Diagrams.net (Draw.io)
Documentation Platforms (MediaWiki, TWiki)
Markup Languages / Markdown / LaTeX

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