Jason Miller, PMP
Program Manager & PMO Director
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- Charleston, SC
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Metrics. Strategy. Leadership. Results. I use numbers, words, and willpower to solve problems and deliver scaled outcomes in complex, regulated environments.
I am a program and PMO leader who specializes in building high‑performing teams, operationalizing governance, and driving measurable impact across enterprise technology, finance, and consulting programs. At Booz Allen Hamilton, I have consistently delivered results at scale. As Program Manager, I oversaw SaaS product lifecycle management for an $18 million, 160‑person hybrid Scaled Agile enterprise program, enabling a record 126,000 appeal decisions in FY25, an 8% year‑over‑year increase. As PMO Lead, I accelerated productivity across 7 teams by 20% by automating workflows and delivering more than 30 standardized templates and forms. As Project and Product Manager, I launched a proprietary SaaS developer portal to 650 unique users in the first week and 3,500 of 5,000 target users in the first year.
I am known as a supportive, people‑focused manager who delivers exceptional outcomes through motivated, stable, and happy teams. My leadership style blends realistic optimism with servant leadership. I meet stakeholders where they are, align priorities within constraints, and mentor teams to their next level of growth.
My career is driven by a commitment to scaling enterprise programs, strengthening governance, and delivering measurable transformation across technology, finance, and consulting. I habitually get superior outcomes from well-supported teams and collaborative stakeholder partnerships, and I continue to build programs that reflect those values.
Experience
Deputy Program Manager
Booz Allen Hamilton
Co-directing a team of 11 Project Managers & their workstreams, achieving 100% on-time completion of quarterly commitments through risk-aware budgeting, scope management, work planning, and organizational strategy.
Lead Proposal Manager
Booz Allen Hamilton
Authoring and editing 6 RFP responses for U.S. government contracts, including as 11% of a $2.4 billion overall win.
Lead Product Owner
Booz Allen Hamilton
Developed strategic roadmaps and customer reports for a cloud application platform serving 20+ enterprise products.
Program Management Office Lead
Booz Allen Hamilton
Built and scaled an internal PMO supporting 4 IR&D product innovation programs, inculcating standards and mindsets.
Lead Project Manager & Product Manager
Booz Allen Hamilton
Launched a proprietary SaaS developer portal to 650 unique users in week 1 and 3,500 of 5,000 target users in year 1.
Senior Operations Analyst
BHG Financial
Headed process improvements, change management, and strategic analysis for a finance firm's marketing engagements.
Technical Writing Manager
State Street Corporation
Initiated a new documentation system for 115 financial instrument models, achieving 90% usage within 6 months.
Senior Technical Writer
Morgan Stanley
Decreased process error rate by 15% by advancing process and documentation workflows impacting 80+ engineers.
Technical Writer
Thomas Publishing LLC
Increased a publisher's average monthly revenue for RFQ sourcing by 25% from $12,000 to $15,000 per month.
Education
M.S., Management
University of Rochester, Simon Business School
M.S., Mechanical Engineering
University of Rochester
B.S., Mechanical Engineering, Minor in English
University of Rochester
Leadership & Strategy Skills
Product & Program Management Skills
Agile & Delivery Skills
Tools & Platforms
Governance & Compliance Skills
Technical & Data Skills
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