I turn technical complexity into plans people follow.

Jason Miller, PMP

Program Management & PMO | AI-Enabled Delivery

View and Download Jason's Résumé

I’m a process-focused program manager, because well-formed processes minimize friction for teams to deliver and leaders to decide. Most of my career has been building intake, estimation, planning, and reporting processes, and getting people to adopt them.

I trained as a mechanical engineer, worked in technical writing at Morgan Stanley and State Street, and later moved from delivery management into enterprise program leadership at Booz Allen Hamilton. I can take an engineering constraint to a sales team, or a business priority to an engineering team, and get both sides to buy in.

  • At Booz Allen, as Deputy Program Manager of an $18 million, 160-person Scaled Agile program, I twice realigned reporting lines for 100+ staff, and the program still met 100% of its commitments on time.
  • Earlier, I launched a SaaS developer portal to 650 users in week 1 and 3,500 of a 5,000-user target in year 1. I also co-organized an internal hackathon where all 15 teams built working applications on the portal in under 12 hours. It was the best team I’ve been part of.
  • I built a supportive PMO from nothing to cover 4 product-innovation programs. Leadership made my Jira setup the default for 500 internal-project users, and teams still used it in 2026.
  • At State Street, I introduced a documentation system for 115 financial instrument models that reached 90% usage within 6 months; translating 15 financial engineers’ work into plain language for 60 non-technical salespeople cut internal consultations 30%.
  • At Anatta, I built the company’s first intake system, which leadership adopted as standard process, and wrote its first Agile estimation guidebook.

I’m a servant leader at heart. Some of my proudest moments were seeing people I’d developed earn accolades; in 7 years of direct people management, 75%+ of my reports earned promotions, and 3 became my peers.

I think of AI as a delivery acceleration tool that needs tight constraints and human approval gates. It can save a lot of time, but it’s prone to grievous errors, so it has to be supervised until it’s accurate, not just fast. At Booz Allen, I promoted responsible AI practices across 20+ teams, including human review, output ownership, and data security. At Anatta, I built sandboxed AI agents that generated daily client stakeholder summaries and drafted biweekly executive steering-deck updates, saving 2+ hours a week and 6+ hours per refresh. I reviewed every output before anyone else saw it.

I measure twice and cut once, because a better way of working only matters if people actually use it.

Experience

2026

Project Manager

Anatta Design

Managed delivery, budget burn, capacity forecasting, utilization, and client, vendor, and stakeholder relationships for eCommerce consulting & SaaS implementation engagements that generated $312K in revenue in 6 months. Drove Shinesty's 5-month replatform to Shopify to an on-schedule launch with a cross-functional design, development, and QA team, keeping all 7 discount and shipping behaviors live through Shopify's June 30 Scripts shutdown.

2024 – 2026

Deputy Program Manager (previously Lead Product Owner)

Booz Allen Hamilton

Realigned reporting lines twice across an $18 million, 160-person Scaled Agile SaaS implementation (11 workstreams, 20+ teams, 110+ developers) after a workforce reduction and a new portfolio-wide organizational standard, matching 100+ staff each time to managers who oversaw their work and capping teams at 6 (down from 10+).

2021 – 2025

Proposal Volume Lead (Collateral Duty)

Booz Allen Hamilton

Delivered 1 volume each of 6 U.S. government RFP responses and 3 wins, including 11% of a $2.4 billion award.

2023 – 2024

Program Management Office Lead

Booz Allen Hamilton

Built and scaled a supportive PMO to cover all 4 IR&D product innovation programs.

2020 – 2023

Lead Project Manager & Product Manager

Booz Allen Hamilton

Launched a Backstage-based SaaS developer portal to 650 unique users in week 1 and 3,500 of 5,000 target users in year 1.

2019 – 2020

Senior Operations Analyst

BHG Financial

Spearheaded process improvements, change management, and strategic analysis for a lender's marketing engagements.

2016 – 2019

Principal Technical Writer (AVP)

State Street Corporation

Initiated a new documentation system for 115 financial instrument models, achieving 90% usage within 6 months.

2015 – 2016

Senior Technical Writer

Morgan Stanley

Improved documentation workflows and advised project managers on process workflows impacting 80+ engineers.

Education

M.S., Management

University of Rochester, Simon Business School

M.S., Mechanical Engineering

University of Rochester

B.S., Mechanical Engineering, Minor in English

University of Rochester

Certifications


Project Management Professional (PMP)

PMI Agile Certified Practitioner (PMI-ACP)

SAFe 6 Release Train Engineer (RTE)

Certified Scrum Professional – Product Owner (CSP-PO)

Certified Scrum Professional – Scrum Master (CSP-SM)

Additional accreditations: ICP-ACC (ICAgile Certified Professional – Agile Coaching) · ICP-ATF (ICAgile Certified Professional – Agile Team Facilitation) · BAH-AISP (Booz Allen Artificial Intelligence Specialist Practitioner) · BAH-CCE (Booz Allen Cloud Computing Essentials) · BAH-EPL (Booz Allen Effective People Leadership)

Leadership & Strategy Skills

Product, Project, & Program Management
Strategic Planning & Roadmapping
Stakeholder Management & Executive Reporting
Team Leadership / Facilitation / Mentorship & Coaching
Talent Development & People Management
Enablement & Training Programs
Partner & Vendor Management
Negotiation & Conflict Resolution

Product & Program Management Skills

PMO Establishment, Operating Models & Governance
Resource Intake & Request Management
Work Estimation & Scoping Standards
Capacity Planning, Utilization & Resource Forecasting
Product Strategy & Go-to-Market
Budget Management & Burn Tracking
Proposal Development & Technical Writing
Client Service & Escalation Management
Cross-Functional Leadership & Collaboration

Governance & Compliance Skills

Regulatory Compliance
Risk Management & Controls
Change Management & Adoption

Agile & Delivery Skills

Scaled Agile (SAFe), Scrum, Hybrid, & Waterfall Practices
Release Train / Program Increment Planning
Workflow Optimization & Process Improvement
Backlog Prioritization & Sprint Planning

Technical & Data Skills

Data-Driven Decision Making / KPIs & OKRs
SaaS Implementations & SDLC
JQL / Reporting / Dashboarding
Basic Cloud & DevOps Literacy
Responsible AI Practices

Tools & Platforms

Atlassian Jira / Jira Service Management
Atlassian Confluence
Smartsheet
Microsoft 365 (Excel, PowerPoint, Project, SharePoint)
Generative AI & LLMs (Anthropic Claude skills & agents, Copilot, ChatGPT)
Mural / Lucidchart / Diagrams.net (Draw.io)
Documentation Platforms (MediaWiki, TWiki)
Markup Languages / Markdown / LaTeX

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